System Settings | Email Settings

Email on event enables you to trigger an email that is sent automatically when specific events occur. This feature can be configured to operate on area or input records.

Important: For emails to be sent, a valid DNS and gateway configuration is required.

This functionality supports TLS connection up to TLS 1.3. Insecure connection protocols are not supported.

This feature is only available in Advanced Mode.

Configure your Email Server Settings

Currently the following email servers are supported:

  • Microsoft Exchange Server 2016
  • Gmail (requires an app password - see this help page)
  • Yahoo

Email SMTP Settings

  • SMTP Mail Server: The address of the outgoing SMTP mail server.
  • SMTP Port: The port used for outgoing mail connections. Typical numbers include 25 and 587.
  • Use SSL: When this option is enabled, Protege WX will use TLS 1.2 to transmit emails to the SMTP server. Both the host OS and the SMTP server must support TLS 1.2, and the SMTP Port above must be changed to a TLS-enabled port (e.g. 587, 2525). When this option is disabled, no encryption will be used.
  • SMTP Logon: The logon for the outgoing SMTP mail server.
  • SMTP Password: The password for the outgoing SMTP mail server logon. For Gmail accounts this is your app password.
  • SMTP Timeout: Defines how long (in seconds) before the connection times out.
  • Sender Email Address: The email address used when sending outgoing mail.
  • Sender Display Name: The display name used when sending outgoing mail. If a display name is not entered, the sender email address is used.

Test Settings

  • Test Email Address: Enter an email address to test notifications.
  • Test Email Settings: Click Test to check your configuration.

Add a Recipient Email Address

Navigate to Programming | Areas or Programming | Inputs.

  • For an area, select the Configuration tab and add a recipient email address to the command window and use the format: email:yourname@yourdomain.com
  • For an input, navigate to the command window for your selected input and use the format: email:yourname@yourdomain.com